By stage · Pre-launch

Live in Europe before your first EU visitor.

The moment a product lands on .com, EU users land with it. GDPR Article 27 kicks in at the first non-EU company serving EU residents — not at the first paying customer, not at the first marketing campaign. We appoint the representative, stand up your Privacy Center, and publish your privacy notice — typically in 48 hours. You launch compliant, not apologetic.

What Day 0 triggers

The moment EU users see your product, these apply.

Launching to Europe from outside the EU triggers multiple regimes at once — and none of them forgive "we're pre-revenue" or "we're just testing". Here's what's legally on from the first visitor.

GDPR Day 0 · Always

Art. 27 Representative — required

Every non-EU company processing EU personal data (which is nearly every SaaS, every mobile app, every e-commerce product) must designate a representative in writing, in the EU, before processing begins.

Fix with GDPR Representative
GDPR Day 0 · Always

Privacy notice + DSR intake

You need a published privacy notice in each relevant language and a working channel for data-subject requests (access, erasure, portability) with a 30-day SLA — from the first visitor, not the first customer.

Fix with Privacy Center
DSA If users post or list

Art. 13 Representative + notice endpoint

If EU users can post, list, buy, or sell on your product — marketplaces, forums, UGC, review sites — you need a named EU legal representative and a working notice-and-action endpoint.

Fix with DSA Representative
AI Act If you ship AI

Art. 22 Representative + Annex IV file

Providers of high-risk AI systems and GPAI models above the compute threshold must appoint an EU authorised representative and maintain an Annex IV technical file.

Fix with AI Act Representative
The 48-hour launch plan

Signed Monday. Live Wednesday.

For a standard pre-launch SaaS, this is the default cadence. More complex products (AI Act, DSA VLOP scale, regulated verticals) add days — but the Art. 27 piece always lands first.

H 0
MSA + Art. 27 mandate signed

One-page mandate per product, plus the master service agreement.

1 signature
H 12
GDPR Representative filed

Our EU entity is your Art. 27 contact. Address goes on your privacy policy.

REP live
H 24
Privacy Center hosted

privacy.yourdomain.com with DSR inbox, policies, sub-processors, consent.

Trust hub
H 36
Privacy notice & sub-processor list

Notice drafted in your reader languages, sub-processor register published, CMP integration brief for your ad-tech team.

Privacy Center
H 48
Launch-ready sign-off

Compliance checklist cleared, named lead on Slack, handover documents filed.

Go-live

Hours 0–12 are legal. You sign a one-page Art. 27 mandate, our EU counsel files us as your representative, and the address goes on your privacy policy.

Hours 12–36 are technical. We spin up privacy.yourdomain.com, wire the DSR inbox to our desk, publish your privacy notice + sub-processor register, and hand your ad-tech team an integration brief for whichever CMP you're using.

Hours 36–48 are handover. One Slack channel, one named lead, one monthly summary — and a clean compliance artifact you can show to any enterprise buyer who asks "are you GDPR-ready?"

Common questions

What pre-launch founders ask us first.

Do we really need Art. 27 before our first paying EU customer?

Yes — GDPR applies to processing, not purchasing. The moment your site loads analytics for a visitor in France or your sign-up form collects an email from Germany, you're processing EU personal data. Article 27 applies to any non-EU controller or processor "regularly" targeting the EU. Waiting for paid conversion is a compliance posture that doesn't hold up under DPA scrutiny.

What if we're still pre-revenue?

Revenue is irrelevant to the obligation. DPAs have fined companies that weren't monetized — free analytics, a newsletter signup, or a login form is enough to trigger GDPR. The good news: our pre-launch pricing starts at the same $127 / mo as any other customer. There's no penalty for being early.

How fast is "in 48 hours" actually?

For a standard SaaS with no AI or UGC: signed Monday, live Wednesday. GDPR Representative filing is same-day. Privacy Center with DSR inbox and privacy notice goes live within 36 hours. The 48-hour number is the full compliance-live milestone — including DPA notification if one is required.

Do we need a separate rep in every member state?

No. One Art. 27 representative in one EU member state covers all 27. Our entity sits in Croatia and is on record in every DPA across the EU. You get one address, one contact, one response protocol — not twenty-seven.

What about the UK?

UK GDPR is separate from EU GDPR and requires its own representative if you serve UK residents. We cover both EU and UK as add-ons to the same engagement — same terms, same desk, one invoice.

Can we self-serve the Privacy Center without a call?

Privacy Center starts free and can be stood up same-day. The GDPR Representative piece needs a brief call — usually 20 minutes — because the mandate is a legal appointment that requires a conversation, not a checkout flow.

Your launch, compliant on Day 0.

30-minute discovery call. We'll look at your launch date, your product shape, and scope the Day-0 stack in writing — usually within the same day.