Order a background check
Add a one-time US$100 background check to an employee's first invoice at checkout, or order one later on their next invoice.
A background check is a one-time charge of US$100, sold once per employee. It's never charged on its own: it's billed with the employee's Employer of Record subscription, on the first invoice if you add it at checkout, or on the next invoice if you order it later. Only admins can order one.
Add it at checkout
- Go to People › Employees and select an employee whose Onboarding reads Awaiting payment.
- Tick Add a background check. It's billed with the first invoice, beside the first month's fee.
- Select Pay US$427 monthly + US$100 once and pay in Stripe's checkout. See Pay for an employee.
If you close the checkout and open the employee again, your choice is kept. Changing it closes the checkout you'd started and opens a fresh one, because a checkout can't change what it charges for.
Order it later
Once the employee's subscription has been paid and is running, their record offers Order background check.
- Open the employee and select Order background check.
- The dialog names the amount and the date of the next monthly invoice it's billed with. Nothing is charged now.
- Select Order background check to confirm, or Not now to leave it.
The button isn't offered for an employee who already has a check requested or paid, or who reads as Off-boarded.
Track your checks
The record's Background check line reads Not ordered, Requested — billed with the first invoice, Requested — billed with the next invoice with its date, or Paid on a date.
People › Background checks lists every check your workspace has ordered: the person, the service, when it was ordered, its status, when it was paid and the amount. Open person opens their record.
| Status | What it means |
|---|---|
| Requested | Ordered, and waiting for the invoice that carries it. |
| Paid | The invoice carrying it has been paid. |
| Lapsed | The subscription it was ordered with ended before it was paid, for example a checkout that was abandoned. |
After it's paid
Once the invoice carrying the check is paid, our operations team is emailed, and the screening is arranged from there. A check is sold once per person, so an employee with a paid check isn't offered another.
Contractor records don't offer a background check.