View your signed mandate and billing
Each open register's Settings tab shows the signed mandate, its signatories and details, and the way into Stripe's billing portal.
Once a register is open, its Settings tab holds the signed mandate and its subscription, for example Compliance › Content Safety › Settings. Before the register opens, the tab shows the locked page; see Open a register.
The summary card
The card at the top names the mandate and your company, then reads Signed and filed · in force since the signing date. The line under it gives the provision, what you pay and how often (after any discount, which is named) and when the subscription renews or ends.
- The badge reads Active, Payment failed while Stripe retries a payment, or Ending once a cancellation is scheduled.
- Download mandate downloads the signed PDF.
- Manage billing, for workspace admins, opens Stripe's customer portal, where you can change your card. See Manage billing, and to cancel, cancelling a subscription.
Signatories and mandate details
Signatories shows the two parties: the member who signed, as Signatory for your company with the date and a Signed badge, and EU Presence's entity in the register's role with an Appointed badge.
Mandate details lists:
- Reference: the signed file, which downloads when you select it.
- Signed: the date SignNow confirmed.
- Valid through: the end of the period you've paid for, marked not renewing once you've cancelled.
- Renewal: Monthly, charged to the card on file, or after a cancellation Cancelled at the period's end · resume from Manage billing.
- Instrument: the provision the mandate is signed under.
Reachable and the snippet
Below those, the Reachable card lists our contact details and the snippet card gives you the words to publish them. Publish your representative's details explains where each register's snippet goes.
Privacy's Settings tab has one more card under these: the setting that makes the request form verify a mobile number by text message. See Require SMS verification on the request form.
Who sees what
Every admin in the workspace sees the mandate cards and Manage billing. A DPO you've engaged sees none of the mandate or its billing: on Privacy's Settings tab they see the SMS setting alone, and the other registers' Settings tabs aren't on their strip. Every subscription is also listed under Settings › Subscriptions, and Settings › Billing has the same way into Stripe's portal.


