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How your compliance posture score works

The score out of 10 on Home and Reports: what lowers it, its three bands and its change since last month.

Updated 2 min read

Your compliance posture is a score out of 10 built from the deadlines your registers are running. It's beside the greeting on Home, on Reports › Overview, on the Report templates tab and in the compliance posture report, and it's the same score in every one of them.

What lowers the score

The score starts at 10. Each deadline in Needs your attention on Home takes off an amount set by how close it is:

DeadlineTakes off
Overdue1
Due within 24 hours0.5
Due within 7 days0.15
Due laterNothing

The score never goes below 0 and is rounded to one decimal place. Two overdue deadlines and one due within 24 hours, for example, give 10 − 2 − 0.5 = 7.5.

The deadlines counted are open privacy requests, NIS 2 notification stages, content reports awaiting a decision, and records of processing and DPIAs due for review. A deadline on a calendar date runs to the end of that day; a NIS 2 stage runs to the hour.

The three bands

ScoreBand
8.5 to 10Nothing late, nothing close
6.5 to 8.4Deadlines running short
Below 6.5Obligations already overdue

What the score doesn't measure

The score counts deadlines and nothing else. It doesn't check whether your registers are open, whether your mandates are signed or which laws apply to you, so a new workspace with nothing recorded scores 10. Open recalls have no deadline, so they don't count either.

The change since last month

Each day someone opens Reports › Overview, that day's score is recorded. Home and Reports compare today's score with the latest recorded score that's at least 30 days old, shown as, for example, +0.5 vs last month. If no recorded score is that old, Home shows how many deadlines are running instead, and Reports shows the band.

The Compliance posture · trailing 12 months chart on Reports plots the last recorded score of each month. Days when nobody opens the Overview have no score, so the chart fills in as the months pass, and it needs scores from at least two months to draw a line.